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Read each description carefully and answer by selecting the appropriate matching response: Codes of conduct b) Power imbalance c) Conflict of Interest d) Vulnerable e)

  1. Read each description carefully and answer by selecting the appropriate matching response:

Codes of conduct b) Power imbalance c) Conflict of Interest d) Vulnerable e) Code of ethical practice f) Continuing professional development g) Practice standards

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Financial counsellors often work with clients who are in highly emotional states. At times, financial counsellors are privy to a client's innermost thoughts and feelings.

Whether the financial counsellor wishes it or not, they are in a position of influence. As in most counselling contexts, the client/financial counsellor relationship in financial counselling is not an equal relationship.

A relationship where a counsellor socialises with a client, accepts gifts from a client, counsels a relative or a friend, or becomes emotionally or sexually involved with a client or former client.

Setting and maintaining professional boundaries for relationships is an ethical responsibility and guidelines about these issues are to be followed. It sets out the ethical values which guide financial counselling.

Financial Counselling Australia provides a document for financial counsellors and their agencies in ensuring professional, ethical, and best practice standards by outlining the essential skills, knowledge and attitudes required to be an effective and professional counsellor. It provides guidance about appropriate behaviour in a number of ethical situations commonly experienced by financial counsellor.

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