Read each question carefully and answer by selecting the correct matching response. 1. Identify the policies and procedures that need to be considered when developing an operational plan with the correct description. Table 13 Matching Policies Answer Description Outlining ways to communicate and share information, including commercially sensitive information A) Resource acquisition and procurement Ensure actions and strategies are safe and do not pose a threat or risk to staff safety B) Customer service Determines how resources are purchased and who is responsible C) IT policy Ways to contact clients and customers for their input D) WHS policy