Read Informal Conflict Resolution: A Workplace Case Study(Links to an external site.), which describes a workplace conflict, and address the following aspects of this case study:

1. Issues Inventory: List as many salient issues as you can derive from the case study that appear to impact on the origin, perpetuation, and resolution fo the workplace conflict. What specific aspects of conflict in this case study appear to be inherent in the workplace that gave rise to the conflict?
2. Intervention: What personal insights do you derive from the case study regarding how you might have managed and/or provided leadership to settle this conflict after learning of the conflict between Laura and Tim?