Read Mini case: IT Investment at North American Financial (Page 165). From the textbook:

McKeen, J. & Smith, H. (2014/15). IT Strategy: Issues and Practices. (3rd ed). Prentice Hall.

Questions:

Cathy Benson, the director of the newly created IT Investment Office, is tasked with the "design and implementation of a detailed investment optimization process to be implemented throughout the bank in time for the next budget cycle." She has three months to do this, and it must be in accordance with the five established principles to guide the bank's IT investment process. Your task is to design and implement the following:

1. A thorough and rigorous method of project categorization and prioritization.

2. A comprehensive and holistic governance of IT spending and benefits delivery at all levels.

3. An annual IT planning process that provides transparency and accountability for all types of IT spending and that creates an integrated and strategically aligned development portfolio.