Question
Read over the hypothetical scenariopresented at the bottom of p. 43 (What Would You Do?); Draft initial, substantive responses to the four (4) questions posedat
- Read over the hypothetical scenariopresented at the bottom of p. 43 ("What Would You Do?");
- Draft initial, "substantive" responses to the four (4) questions posedat the end of the hypothetical.
After the highly publicized death of a collegestudent, a local sports bar in your town lostits liquor license for 60 days. The studenthad consumed 21 shots of alcohol on hisbirthday and later died in his dorm roomfrom alcohol poisoning. The bar was crowded and because the shots had been purchased by a variety of friends of the victim, the bar manager and staffwere not aware of the impending problem. Subsequently, the college'sstudent newspaper published editorials warning against the perils ofbinge drinking and accused the management of the facility of negligence or indifference.Sorrow in the community and outrage in the local press promptedthe mayor of the city in which you operate your own Italian restaurant/pizzeria to propose a local ordinance banning the sale of more thanthree drinks per day to any individual. A drink, under the ordinance,would be defined as a 12-ounce beer, a 4-ounce glass of table wine,and a 1-1/2-ounce shot of liquor. Violators would face a fine of $5,000per incident. Enforcement would fall to the local police. It is widelyknown in the community that the mayor, generally a strong promoterof business, is a nondrinker, and support for the ordinance is strongbecause of the accident.As the elected president of your local restaurant association,you have been asked to address the proposed ordinance at the nextmeeting of the city council. Develop a plan of action and outline foryour address to the city council. In your plan, answer the following fivequestions:
1. What issues will you consider as you write statementto the city council?
2. What message do you believe the majority of citizens in yourcommunity will support?
3. Where will you turn for advice and counsel in preparing yourstatement?
4. Will it make a difference to you if you know that the localtelevision station will cover the council meeting?5. How will social media play into your plan?
timely
Federal, state, and local governments all pass laws and regulations that can potentially impacta hospitality operation. Theselaws and regulations are enforcedby administrative agencies at allthree levels of the government.Hospitality managers need to be familiar with the most commonagencies and the areas of the industry that they regulate. In order tocomply with these regulations, hospitality managers may be requiredto file forms, submit to inspections, apply for licenses, operate theirbusiness in a specified manner, and maintain their facilities and equipment in good working order.Many government and nonprofit agencies publish guidelines formanagers that can help you take the necessary steps to keep yourfacility in compliance with various regulations. In situations where federal, state, or local laws conflict with one another, the most restrictiveregulation is the one that must be followed.If you receive a complaint from a government agency, it is important that you take the appropriate steps to respond to the complaintin a timely fashion, respond in the manner requested, and develop asatisfactory plan of action. You may also choose to consult with anattorney or your insurance company, depending on the nature andseverity of the complaint.Government publications and websites, industry trade associations, and local community groups are common sources of informationthat hospitality managers can turn to for information on changing lawsregulations
Stephen C. Barth; Diana S. Barber. Hospitality Law: Managing Legal Issues in the Hospitality Industry, 5th Edition (p. 44). Wiley. Kindle Edition.
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