Read the business case on Wells Fargo (link in the pdf above).

1. What was Wells Fargo's strategy for competing in the community banking area?

2. What factors (think about our chapters on motivation, leadership, control via organizational culture, structure, teams, etc) might have contributed to the questionable sales tactics taken by bank employees?

3. What should Sloan do to prevent similar actions in the future? (really think on this one because when you have systemic unethical behavior, one small change isn't usually enough to root it out)