Read the case https://www.bbc.com/news/uk-england-birmingham-60940877

Issue:

- Staff at Immensa had been secretly filmed sleeping, playing football and fighting in the lab where testing was carried out.

- Immensa was allowed to carry on with vital testing work.

- Seven months later the same company would issue thousands of incorrect "false negative" test results.

- The mistakes led to "increased numbers of hospital admissions and deaths"

- James Beecher correctly identified there was something going wrong at a testing laboratory.

- However, it took another 24 days before testing was officially suspended at the lab.

Question:

1. Introduction of topic / company / scandal and / the stakeholders 2. Root cause analysis of the scandal 3. Impact: Financial / Reputational 4. Strategies (Short/Mid/Long term) to steer the company back to reputational and financial success 5. (Where possible) technology strategies 6. At lease one slide of example of a company that got it "right"inthetopic