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Read the case, Koh, Speculand, and Wong, DBS: Digital Transformation to Best Bank in the World Harvard Business Publishing, 2 0 2 0 , SMU
Read the case, Koh, Speculand, and Wong, DBS: Digital Transformation to Best Bank in the World Harvard Business Publishing, SMUPDFENG in the course packet.
And answer the following question:
What did DBS do differently to successfully implement their digital transformation strategy?
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