Read the case study at the end of Chapter 4 called“Memorial Hermann Sugar Land Hospital: 2016 Malcolm BaldrigeNational Quality Award Winner”

Write a narrative essay (minimum 1200 words) in which youaddress and discuss the question and its statements/parts listedbelow. Must be in YOUR own words and YOUR thoughts.

1. In a narrative format, discuss the key facts and criticalissues presented in the case.

a.)What are the key factors in Memorial Hermann Sugar LandHospital’s successful approach to motivation?

b.) Do you see weaknesses in the Memorial Hermann Sugar LandHospital’s approach?

c.) Can the Memorial Hermann Sugar Land Hospital’s approach bereplicated in other health care organizations? What are someimportant barriers and facilitators to using the Memorial HermannSugar Land Hospital’s approach?

Reference:

Burns, L. R., Bradley, E. H., & Weiner, B. J. (2011).Shortell and Kaluzny's health care management: Organizationaldesign and behavior (6th ed.). Cengage Learning.

1.The key factors in Hermann Sugar Land hospital are

• It is an AA rated not for profit healthcare sector
• Has nearly 20 associated care centres working to meet thehealth needs of people in the surrounding
• The staffs treat the patient with utmost responsibility,careand compassion
• The have recorded the zero never events in the hospital like
  • pressure ulcer,
  • blood transfusion reaction,
  • Ventilator associated pneumonia
  • death from low mortality disease condition
  • Reduced the number of hospital re-admissiom case compared toother hospital in the country
• The others being
  • Computerised physician order entry
  • Decreasing the number of medication error
  • Faster radiology and lab results for early diagnosis andtreatment

2.Some of the weakness in the approach are

• More technical reducing the professional relationships with thecolleagues and patients
• Computerised physician order entry, in case of any queries thenurses and other teams has to get it clarified only in a systematicway which at times may be time consuming, if not repliedpromptly
• Lack of services in women's health,ortho ad gynaec cases

3.Yes,it can be replicated in the other hospital too because ofits success rate and reduced number of medical cost and careunnecessarily and improved quality of care.

4.Some of the barriers and facilitators to use this hospitalapproach are

• Training and up-to-date knowledge to be provided in thehealthcare
• Financial status to implement
• Training on te technology usage can be time consuming and needsample training for successful implementation

Question I need answer:

(PLEASE elaborate with an explanation of each answered question(1-4) in Healthcare Leadership course perspectives. Pleasewrite in an essay format if possible. The case study and DQ comesfrom text book....... 'Shortell & Kaluzny's: Healthcare Management ; Organization Design andBehavior')