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Read the Case Study: Clean with an In-House Crew or Outsource to a Contract Cleaning Service? on pages 290-292. Answer the following questions: What did

Read the Case Study:Clean with an In-House Crew or Outsource to a Contract Cleaning Service?on pages 290-292.

Answer the following questions:

What did Francesca learn from the experienceof switching from contract cleaners to in-house cleaners?

Should Francesca continue the in-house cleaning program or should she recommend to Emma that the restaurant go back to a contract cleaning company? Why?

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