Read the case study "Wells Fargo: Can It Come Back?" on pages 390-394in Managing Business Ethics: Making Ethical Decisions 1st edition by Alfred A. Marcus (Author), Timothy J. Hargrave (Author)

Answer the following questions:

• Why did the cross-selling scandal happen at Wells Fargo?
• How did social pressures and organizational factors influence individual employees' actions?
• What should Wells Fargo do next?

Using the Weight-of-Reasons framework answer the following:

• What is the issue?
• What are the facts?
• What are the options?
• What are the consequences?
• Which stakeholders should it prioritize in assessing the consequences?
• What principles should the bank apply?
• What actions should it take in the short term?
• What actions should it take in the long term?
• What will it take for Wells Fargo to build an ethical organization?