Read the critical incident below and discuss the questions that follow:

Imagine that you work in a cross$-$functional team of seven people. All of them have different backgrounds and experiences. Most of your communication is asynchronous, and most of the meetings you have in online format. Every morning you start from a "stand$-$up$"$ meeting where each member shares what they've been working on yesterday, which issues they faced and what their plan is for today. Beside that you use a team chat to discuss various work related issues. You notice that one team member $($let$\text{'}$s call him Hans$)$ always complains about own tasks and gives inappropriate feedback to the work of his teammates on the stand$-$up meetings and in a team chat as well.

$-$ "This work is useless"

$-$ "You are telling that you spent half a day on this issue yesterday? I could fix it in $15$ min"

$-$ "These stand$-$up meetings are a waste of time"

Such negative feedback doesn't follow by any discussion or suggestion of concrete action steps to change the situation. The tension in a team is growing, but no one dares to address it directly. You notice that people start discussing it behind the back which contributes to a growing negativity in a team.

$1.$ The points to reflect on in your post:

$1)$ Imagine yourself in a role of any other team member and in a role of Hans. What could be their perspectives on this situation? $($possibly you've experienced something like this, feel free to share your example in addition to this discussion$).$

$2)$ How might you use "The something's up cycle" and "The conflict mode instrument" to solve such a situation. What might be $2-3$ concrete action steps to take to release the tension in a team?

$3)$ If you are to give a feedback to Hans, what exactly would you say and how? Which IC and communication related tools and aspects will you take into account when sharing your feedback.

$4)$ What might be your response if Hans reacts negatively$/$positively on your feedback?

$5)$ What might be $2-3$ things that could help you create a positive result in your communication with Hans?

$6)$ Any other aspects that you see as important in such a situation?