Read the following passage and determine which of the PESTEL factors the described business is facing:

Mountain Transportation is a trucking company that provides in$-$door deliveries of electronic products purchased through large consumer electronics retailers in the US$.$ Shawn, a truck driver at Mountain Transportation, has filed a lawsuit with the company regarding a violation of the Hours of Service regulations for commercial drivers. Shawn claims that he has been forced to work over $70$ hours for the past couple weeks, due to a high volume of customer orders. According to the Hours of Service regulations, all commercial drivers may not drive after $60$ hours on duty in $7$ consecutive days and may only restart after taking $34$ or more consecutive hours off duty.