Read the Haglund Department Store case in the textbook and answer the questions (Qs 1, 2, 3a and 3b). Upload your answers to the questions as a pdf file. A few notes/tips: You can prepare your answers in almost any program/app - e.g., Microsoft word, powerpoint, etc. Just make sure to save your file as a pdf at the end, and upload the pdf file. You may want to use boxes for each of the four sections of the balanced scorecard to organize your balanced scorecard. Question 1 asks you to use arrows to show links, however that may be difficult to do. Feel free to describe the links in notes above or below your balanced scorecard, instead of using arrows in the scorecard itself. However you choose to present it, make sure you do not skip this step. Make sure to explain or show the links. Remember that you do not have to use all of the measures listed in the case. Use only the ones that you think are most relevant given Haglund's strategy. (Part of creating a good balanced scorecard is choosing which measures NOT to use.) There are no right answers for this case. The key is to think carefully about each question, and to provide a thoughtful answer and clear explanations of your reasoning. You will be graded on the completeness of your answers. Discussing this question in small groups, and comparing your individual answers, can be very helpful. Make sure to answer each question/question part!