Question
Read the Kitchen Heaven Project Case Study in Heldman et al. pages 84-87 and complete the following: Part 1: Logical Framework Template Column A Complete
Read the Kitchen Heaven Project Case Study in Heldman et al. pages 84-87 and complete the following:
Part 1: Logical Framework Template Column A
Complete the Goal, Purpose, and Outcomes (the green portion Column A) of the Logical Framework template. NOTE: Do not rely on the content or wording in the Project Case Study Checklist (page 86). Your work should be original and based upon your understanding of the full scenario presented in the case. Successfully completing the Logical Framework will yield different results. The case provides the information required to complete each assignment but leaves room for individual interpretation and assumptions. One Goal statement is expected. One Purpose statement is expected. A minimum of three Outcome statements are expected. The Goal, Purpose, and Outcome statements must be stated using the "Objective = Action Verb + Object" format. Refer to Schmidt pages 34-40 for details. Part 2: Project Charter
Using the information in the Logical Framework template and the case, complete the Project Charter.
Objectives Success Measures Verification Assumptions Goal: To reach Goal: Purpose: To reach Purpose: Outcomes: To produce Outcomes: Inputs: To obtain & manage Inputs: Action Steps Resource Budget Due Dates
1. General Project Information Project Name: Executive Sponsors: Department Sponsor: Purpose of project: 2. Project Team (add rows as needed) Name Department Telephone E-mail Project Manager: Team Members: 3. Main Stakeholders (e.g., those with a significant interest in or who will be significantly affected by this project)
4. Project Scope Statement Project Goal / Business Justification Describe the business need this project addresses
Objectives (in business terms) Describe the measurable goals of the project, e.g., reduce cost by xxxx or increase quality to yyyy
Deliverables/Outcomes List the high-level "products" to be created (e.g., improved xxxx process, employee manual on yyyy)
Scope List what the project will and will not address that is not covered in purpose and outcomes (e.g., this project addresses units that report into the Office of Executive Vice President. Units that report into the Provosts Office are not included)
Major Known Risks (including significant Assumptions) Identify obstacles that may cause the project to fail. Risk Risk Rating (Hi, Med, Lo)
Constraints List any conditions that may limit the project team's options with respect to resources, personnel, or schedule (e.g., predetermined budget or project end date, limit on number of staff that may be assigned to the project).
External Dependencies Will project success depend on coordination of efforts between the project team and one or more other individuals or groups? Has everyone involved agreed to this interaction?
6. Sign-off Name Signature Date (MM/DD/YYYY) Executive Sponsor Department Sponsor Project Manager 7. Notes
Using the graph complete the last step for input action steps, resources, budget, due dates and to obtain a manage imput.
Objectives | Success Measures | Verification | Assumptions | ||
Goal: | To reach Goal: | ||||
To establish Kitchen Heaven as the premier destination for gourmet cooking enthusiasts by providing top-quality kitchenware and exceptional customer service. | Devise a timeline with performance measures. Use prior experiences of customer needs and adjust accordingly. | Completion of timeline in a timely manner. All milestones are met. | All stakeholders should remain commited to the project and all timelines are met. Personnel on site maintain positive enviorment. | ||
Purpose: | To reach Purpose: | ||||
To develop and implement an innovative marketing strategy to increase brand awareness and attract new customers to Kitchen Heaven. | Positive customer satisfaction rating minum of 80%. Work was done in a timely manner and safety is main concern on jobsite. | Upon completion of remodel a project assesment team will be sent to gather intel from customer. Information Gathered can be used on future clients. | Customers fill out survey so we can gather enough intel of the experience and adjust accordingly. Discrepencies will be met with plans of remediation. | ||
Outcomes: | To produce Outcomes: | ||||
Increase online and foot traffic by 20% within the first year of implementing the marketing strategy. Achieve a customer satisfaction rating of at least 90% based on post-purchase surveys. Increase sales revenue by 15% within the first two years of implementing the marketing strategy. | Conduct meetings prior to being on job site, during and after work completion. Gather positive reviews. | Comletion of work is a positive experience for both the customer and workers involoved. Gross net is met and the needs of the customer as well. | Attract new customers and and buisness associates remain commited for future endevours. | ||
Inputs: | To obtain & manage Inputs: | ||||
Action Steps | Resource | Budget | Due Dates | ||
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