Read the Leadership Case Problem A: The Rapid Cash Store Needs Ideas from the Chapter 11 Leadership (Dubrin) text. Address the questions found there. Yes,
Read the "Leadership Case Problem A: The Rapid Cash Store Needs Ideas" from the Chapter 11 Leadership (Dubrin) text. Address the questions found there. Yes, this should be in APA format. Remember the APA template I have provided. I suggest your paper follow this or a similar structure: Introduction: In your introduction, establish the problem at Rapid Cash and the need for creativity. Level 1 heading: Individual Responsibility for Creative Solutions Respond to question 1 Level 1 heading: Management's Search for Creative Solutions Respond to question 2 Level 1 heading: Ethics and Rapid Cash Respond to question 3 ConclusionLEADERSHIP CASE PROBLEM B 375 CHAPTER 11 . CREATIVITY, INNOVATION, AND LEADERSHIP creativity has been casually talking about the problem with "I think the best idea we had was the one about Discussho. westions and Activities improvement process Six Sigma, ativity his team, but he hasn't really put the problem on selling lottery tickets in all the stores, But I think we tter is one and innovation are likely to suffe his agenda. Sam sends his team an e-mail about ran into some potential legal problems." 1. Give an ex le of creativity in business that 7. Several people have written Twitter is one n the his- the necessity of finding new sources of revenue Sam then said, "I don't disagree that as CEO does not relate he development or market- of the most creativ general clopments in the his- for the firm, and he alerts them to a meeting to maybe I should have the next great idea for The ing of a product or be creative and tory of busin and the world in general. s a power- work on the problem. Rapid Cash Store. But I don't right now, so that's 2. Is it important for lead What is opinion about Twitter as a power- At the meeting, Sam says to the group, "The why I'm asking you for your creative suggestions." innovative? Or, should they su hire creative full it creative Rapid Cash Store is in trouble. Our revenues only Greg, the CFO, said, "I think that we need to ask and innovative direct reports? cative development? t will rival declined 15 percent last year, but the handwriting is 3. Assume that you are the leader of the pu. lip at do you think the next great creative an even deeper question than where we can find breakthrough in business will be that will rival portance? on the wall. The criticism of our business model is new sources of revenue. We need to ask where to manufacturing division of a company. Do getting more vocal, with even local politicians turn- think it would be worth your time and that -commerce and mobile phones in importance? siness lea- look and whom to ask about new lines of business." (Loads of product planners and business lea- ing against us. The big box stores are breathing your group to attempt to improve the do t creativity down our neck. and intended use of the paperclip? `s are waiting for your answer.) Questions plain 9. A your reasoning. ning that you are convinced that creativity what per- "I want you as the executive team to come up think you with a way of finding new sources of revenue for 1. To what extent do you think it is Sam's individual 4. In what way does your currer is a 1 imate part of a leader's role, what per- program of ? Explain the Rapid Cash." responsibility to furnish creative ideas for gener- study contribute to your ab + working time do you think you to solve pro- cent of should inve in creative thinking? Explain "No disrespect," said Kim, the director of mar- ating new business for The Rapid Cash Store? blems creatively? 5. The opinion has of your answer. 'u know in keting. "But you are our leader. You are supposed 2. In response to Greg's comment, where should ween expressed that too 10. Speak to the most tive person you know in : uses any to provide the breakthrough idea that will create a the management team look for creative ideas much emphasi teamwork inhibits creativ- ity. What any field, and find or the or she uses any uc. Be pre- solid future for Rapid Cash. We've often talked for enlarging the revenue of The Rapid Cash You think of this argument? hnique. Be pre- class. Store? any people believe that if you empha specific creativity-enhancing about broadening our services, but we usually hit 6. Why pared to bring your findings ba class. the same brick wall. The most notable idea was 3. From the standpoint of ethics, do you think being efficient, such as using the quality the one about installing tattoo parlors in our stores The Rapid Cash Store should stay in business? because so many of our customers wear tattoos. Explain your reasoning. LEADERSHIP CASE PROBLEM A ASSOCIATED ROLE PLAY The Rapid Cash Store Needs Ideas tudent plays the role of Sam, who, during his hy look at opportunity of participative decis making as meen. with the executive team, presses them to m for one well as the chance to engage .cative thinking. Sam is the CEO of The Rapid Cash Store, a chain of for people who are strapped for cash. Why look at suggest a. st one useful idea for expanding The Yet, they also believe that -am's role to exercise twenty stores whose primary business is to provide the annual rate? If you rent a hotel room for one complain Rapid Cash >. 's top line (revenue) by either sell- strong leadership by - ing The Rapid Cash Store payday loans and cash checks for people who typi- night, it might cost $150. Does anybody complain ear for the ing more of exist services or creating a new ser- in the right dir Observers will look to see if cally do not have a bank account. A payday loan is that the hotel is charging $54,750 per year for the vice. Several other dents play the roles of this probl essentially a loan against an upcoming paycheck, iny's prac- olving session is likely to result in room?" members of the executive m. They enjoy this any ' ations for The Rapid Cash Store. such as a person borrowing $100 to be repaid Despite Sam's defense of his company's prac- is worried when he or she receives a paycheck within ten tices, as well as those of his industry, he is worried any might days. The paycheck has been signed over to Rapid that the mounting criticism of his company might Cash, and a company representative gives the check LEADERSHIP CASE PROBLF result in lost revenue. sh Store is to the lender minus the fee charged by Rapid Cash. Among the criticisms of The Rapid Cash Store is nany large The checks cashed are often payroll checks for usiness of "How Can We Encourage a F- that it exploits the poor. Furthermore, many large -isrupters?" workers whose checks are not directly deposited discount retailers are getting in to the business of ample, the Adrianna is the CEO of payday loans and check cashing. For example, the checks for Aury Designs, an office team, "anna is going to discuss the need for because they do not have bank accounts. furniture company A criticism of The Rapid Cash Store, as well as MoneyCenters at Walmart stores cash checks for se charged has been in business for innovation. forty years. The mpany both manufactures its "We are meeth.. ``day on a topic we have talked other payday lenders, is that their interest rate on customers at fees much lower than those charged own fur and assembles furniture from a few sent you an e-mail on this against his about in the past. I a. loans, if projected on an annual basis, would be by payday lenders. manuf c problem urers overseas. Although Luxury Designs topic just two days ago \\ ive you an opportunity about 350 percent. Sam says, "This is an irrelevant Sam is so worried about the forces against his s outable, revenue has declined slowly for five aid that he to think about today's meet. My concern is that criticism. Almost no customer takes out a loan for a business that he decides to work on the problem years. In today's meeting with her top management we are not doing anything rad. enough to deal year. We provide a useful service at a reasonable fee with his top management team. Sam said that he
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