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Read overview carefully!! Total quality management also engages all organisation staff members in the process of covering customers' expectation through utilising problem solving methods to enhance the quality of all organisational products and services. The main focus of total quality management philosophy is to achieve a comprehensive integration among organisational staff and their functions in order to gain better enhancement, progress and preservation of products and services quality to achieve customer satisfaction (Talib, 2013). This managerial philosophy is directly focuses on improving business quality and satisfaction of managers through enhancing the employee's involvement in decision making processes by utilising teams of quality improvements and quality circle strategies (Yusuf et al., 2007). Many literature ((Talib et al., 2012) provide various concept on TOM; however all of them share similar basic elements. One example is that all TQM considered customer as the key focus in this managerial strategy. Furthermore, one of the most important elements that ensure the success of TQM practices is the management commitment. Other essential organisational situations to achieve TQM success are organisational culture and alterations. Therefore, total quality management is a managerial strategy that alms to enhance organisational performance and efficiency through enhancing the quality of services and products in the organizations How is quality cost optimization is done ? explain in brief. confirmance quality cost and quality. Total Quality management consists of several quality instruments and technique, in addition to various values and beliefs that all staff within the same organisation shares (Gharakhani et al., 2013).TQM can be defined as a strategy that aims to generate and transfer more efficient and superior services, through achieving cooperation between organisational members (Lakhal et al., 2006). Although there are several researches that directly handled total quality management practices, but these practices are still considered vague and unclear (Dean & Bowen, 1994). This could be explained due to the fact that total quality management has different definitions according to the individual thought about TQM term Various studies were conducted in order to distinguish the relationship between practices of total quality management and the performance of organisations which is the main aim of our research. The scope of the investigation includes various kinds of industries such as financial, operational and quality performance, Such studies indicated that there are positive relation between the effective implementation of TOM and the organisational performance, in which when one organisation applies total quality management practices in effective way then it's organisational and employees' performance will largely enhanced (Prajogo et al. 2004), its productivity will increase and its operational costs will decrease(Lam 1995). Terziovski (1999) clarified that there is an important influence of total quality management on operational performance especially at large companies that are specialized in manufacturing processes. Several categories of total quality management were considered as an essential performance predictors such as leadership, individual management and focus on customer. This paper discusses on total quality management practices and its influences on organisational performance. Read overview carefully!! Total quality management also engages all organisation staff members in the process of covering customers' expectation through utilising problem solving methods to enhance the quality of all organisational products and services. The main focus of total quality management philosophy is to achieve a comprehensive integration among organisational staff and their functions in order to gain better enhancement, progress and preservation of products and services quality to achieve customer satisfaction (Talib, 2013). This managerial philosophy is directly focuses on improving business quality and satisfaction of managers through enhancing the employee's involvement in decision making processes by utilising teams of quality improvements and quality circle strategies (Yusuf et al., 2007). Many literature ((Talib et al., 2012) provide various concept on TOM; however all of them share similar basic elements. One example is that all TQM considered customer as the key focus in this managerial strategy. Furthermore, one of the most important elements that ensure the success of TQM practices is the management commitment. Other essential organisational situations to achieve TQM success are organisational culture and alterations. Therefore, total quality management is a managerial strategy that alms to enhance organisational performance and efficiency through enhancing the quality of services and products in the organizations How is quality cost optimization is done ? explain in brief. confirmance quality cost and quality. Total Quality management consists of several quality instruments and technique, in addition to various values and beliefs that all staff within the same organisation shares (Gharakhani et al., 2013).TQM can be defined as a strategy that aims to generate and transfer more efficient and superior services, through achieving cooperation between organisational members (Lakhal et al., 2006). Although there are several researches that directly handled total quality management practices, but these practices are still considered vague and unclear (Dean & Bowen, 1994). This could be explained due to the fact that total quality management has different definitions according to the individual thought about TQM term Various studies were conducted in order to distinguish the relationship between practices of total quality management and the performance of organisations which is the main aim of our research. The scope of the investigation includes various kinds of industries such as financial, operational and quality performance, Such studies indicated that there are positive relation between the effective implementation of TOM and the organisational performance, in which when one organisation applies total quality management practices in effective way then it's organisational and employees' performance will largely enhanced (Prajogo et al. 2004), its productivity will increase and its operational costs will decrease(Lam 1995). Terziovski (1999) clarified that there is an important influence of total quality management on operational performance especially at large companies that are specialized in manufacturing processes. Several categories of total quality management were considered as an essential performance predictors such as leadership, individual management and focus on customer. This paper discusses on total quality management practices and its influences on organisational performance
