Read the scenario below and provide an explanation of the steps you would take to resolve the issue/s.

You have been instructed to transfer trust account funds to the firm's general account in reimbursement of a medical report requested by your client. The money has previously been paid by him to the firm to cover the costs of court filing fees, which was banked into the trust account. However, when you check his account, you find that he has not yet completed a Trust Account Authority. Can you transfer the money from trust to cover the medical report fee? Please explain your answer.