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Read the scenarios below. Answer the questions that follow in relation to the groups and types of people in the hospitality industry. Scenario 1 You
Read the scenarios below. Answer the questions that follow in relation to the groups and types of people in the hospitality industry. Scenario 1 You are a new employee at The Continent Hotel. Manuel, who has been with the organisation for three years, was assigned to be your mentor. They will provide you instructions on how to conduct your work tasks. With this, you assist them while they are cleaning rooms. While you assist them, they give you advice on how to conduct each of your work tasks effectively and efficiently. This means doing your job well at an ideal amount of time. After you assist them, you chatted with Manuel about their experience working in The Continent Hotel. They mentioned that were also given opportunities to attend additional training and workshops on improving their work. a. Identify the type of information that you got from Manuel while assisting them. b. Identify the type of information that you got from Manuel while chatting with them
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