1. Read this case study and then respond with how you would handle this situation: Randy is a person who frequently offends others due to his honest and open expression. He oftentimes says things frankly as to how he sees it, without self-censorship. He just started a new job and is reflecting upon his behaviors because he wants fit in and have people like him. What obstacle(s) to communicating emotions is Randy struggling with and why? If you were Randy's interpersonal communication coach, what are two concepts, skills, or guidelines you would share with Randy to help him improve his ability to make friends and influence people? How would these skills help Randy?