read this: the psychology of everyday things

file:///C:/Users/jasmi/Downloads/The_Design_of_Everyday_Things_Revised_and_Expanded..._----_(1._THE_PSYCHOPATHOLOGY_OF_EVERYDAY_THINGS_)-1.pdf

and this: disney's $1 billion band on a magical wristband

https://www.wired.com/2015/03/disney-magicband/

answer the following questions:

• How did Disney use Norman's concepts of affordances, signifiers, and feedback to help patrons understand how to use the Magic Band? Define each of those terms and provide specific examples of each from the MagicBand system.
• How did they use the MagicBand device to deliver a frictionless experience for their patrons?
• Briefly describe aspecific example of a time when your conceptual model (as described by Norman) of a device or product apparently differed from the designers'. How did you feel about that?