Readability is affected by the choices you make in design, word, and sentence structure. Readability is the receiver's responsibility to read quickly. Readability is determined by the receiver's IQ. Adapting your message to be well received includes using simple, concise, and tactful language. The easier it is for the audience to receive you message, the more likely it is that you will accomplish the intended purpose of the message. Busy professionals prefer messages that are easily understood. Choose the best revision for each of the words in the left-hand column. Which strategies will make your writing more concise and to the point? Check all that apply. Reduce the number of commas. Restate ideas using the same words. Avoid adjectives. Eliminate unneeded modifiers. Use active voice. [1] At our company, the receptionist answers the phone. [2] He is the public face of the company that forms its public image, [3] A friendly and well-spoken receptionist builds goodwill. Which is the best revision for Sentence 2? He is the public face of the company. He forms the public image and face of the company. As the receptionist, he is the public face of the company. How might you improve the tone of this sentence? You failed to respond promptly. Use the third person when stating unpleasant ideas. Place modifiers before negative information. Use adverbial clauses. Determine how the following sentence conveys a positive tone to the reader. Your request would be approved if the funds were avallable. Uses passive voice to convey negative ideas Uses the subjunctive mood Includes a pleasant statement in the same sentence