Real Estate in New South Wales, Australia:

Task 1: Communicate with a customer and client Using your communication strategies and ethical practice, participate in a meeting to 1. Identify whether the 'the friend {John Harringtonl' has the required qualifications (licence, public liability Insurance, WHELS documentation] to complete the installation of the stove and become a listed tradesperson for your agency. 2. Explain to Mr Hastings and John why you are unable to use John as an agency tradesperson or to install the stoye. Refer to the legal requirement set out by \"SW Fair Trading. Meeting pa rticipants: I CustomerJohn Harrington, may be played by a friend or colleague II Jack Hastings the landlord, may be played by a friend or colleague II Property Manager 'r'ou Meeting informatio n John Harrington is a retired electrician that still holds his licence but no longer holds an ABM or the required insurances. Landlord Ask property manager to fturn a blind eye' and let friend do the job. Will agree to wait till John organises the relevant insurances before he installs the stove. Landlord understands agencies position and thanks the propertyr manager for protecting his interests