Recall some of your more interesting projects and think of times when there was a misalignment between what was formally presented as the set of requirements - and the needs, and the wants of the receiving organization. In the projects you choose, in some cases you may be that receiver (the customer) and sometimes the providing organization (the contractor, or seller).

Dig deep and find two examples if possible, where this misalignment occurred.

Give the background, talk about the mismatch, and in particular focus on what it meant to the success (at handover AND long-term) of the project.