Recap: In the case study shared by Dr. Amy Knight she describes how after 1 particular alert went live, users complained that it was firing excessively. Apparently the alert was firing an average of 700-1000 times a day across 5 hospitals system. Dr. Knight and her team studied the usage report for this alert and found that people were only clicking on the "review home medications" link about two percent of the time. Review the knowledge management life cycle described by Wright et al: undefined Question: Which of the steps from the knowledge management life cycle is represented in Dr. Knight's description of her team studying the usage report for the alert? 0 / 1 point Step 2 Step 3 Step 4 Step 5 Step 6