Recent global developments, such as instability in some economies, increased fuel prices, and the COVID-19 situation, has affected customers' demand for certain products as well as supply. This, as a result, has affected transport. Thus, companies and customers now carefully review the Service Components of Freight Demand for their transport providers. This occurs even when the same set of goods are being transported from the same origin to the same destination

Questions:

which are the two service components that should be prioritised when selecting a transport provider in 2022/2023? Do you think these different from previous years? Include the rationale for your selection, and impacts of the service component with relevant examples/references for illustration.