recognizable brands. The Qantas Group continues to dominate the market, accounting for 74% of international flights by far. Queensland and Northern Territory Aerial Services Limited was its original name (QANTAS) (Qantas, 2021). Issue of Quanta's The pandemic caused by the spread of the covid-19 virus has impacted the industry the hardest (Mckinsey, 2021). People are afraid of traveling internationally or even domestically, therefore airline share values have been dropping at an alarming rate. Discussion One of the most complex worldwide concerns we face today is the COVID-19 pandemic, which has ramifications for our global way of life. This aim can be reached through a system thinking approach and focusing on the company's present operational effectiveness by lowering Qantas' overheads by reducing costs such as airplane staff. This will allow the company to stay afloat at this difficult time. Furthermore, the company can retain consumers through a variety of means, such as future discounts and low-cost flights to attract customer after restrictions are lifted