recommendations. The consultant averages 12 minutes with each customer. Agan's management would like to evaluate two alternatives: 1. Use one consultant with an average service time of 10 minutes per customer. 2. Expand to two consultants, each of whom has an average service time of 12 minutes per customer. cent.) The total service cost per hour, i.e. the time value of consultant and customer together, is $ * for scenario 1 , and $ * for scenario 2. The business should implement the total cost scenario, which is scenario