Redevelop the Business Plan and make adjustments so that the organisation has a clear vision of what it needs to do : Review the current Mission. Is this sufficient or does it need to change? Adjust as necessary. Review the organisation's Vision. Is this sufficient or does it need to change? Adjust as necessary. Review the organisation's Business Goals . These are the broad goals that the organisation wants to achieve. Are these sufficient or do they need to change? Adjust as necessary. Redevelop the Org Chart , including adding the four new job positions being implemented Your role as Project Manager reporting directly to Gavin Stead A new role called 'Change Management Consultant A new role called 'Customer Service Consultant A new role called 'Social Media Consultant' Does the current department structure still work based on the mission , vision and business goals ? Where will the new roles fit in with the existing roles? You should adjust as necessary to ensure that CBSA has the best organisational structure in place so that business goals can be directly linked to departmental groups and individuals As you are an important part of determining the strategic direction of the organisation you will be a member of the CBSA Board. Adjust the Business Plan to reflect this change. Adjust the products /services being offered based on the new job roles and the services they offer Determine whether current systems and technologies will meet CBSA's needs and adjust to new technologies if necessary