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Describe a real and specific example of how operational excellence has created or supported a companys sustainable competitive advantage, preferably based on your own experience.

Describe a real and specific example of how operational excellence has created or supported a company’s sustainable competitive advantage, preferably based on your own experience. What (operational) aspects worked best? Worst? What might have been done differently (operationally) to make it even better?

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Since the question requires personal experience I would like to share one My friend has a family bakery Soon after graduation he joined his fathers bakery When he joined the family business ten years ... blur-text-image

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