Reference and citation

4. Briefly explain TQM and quality control.Explain and illustrate the relationship between TQM and quality control.

Reference and citation 5. What is statistical process control?Provide an example. From the Internet, find an example of statistical process control. Provide the web site address.

Reference and citation 6. Explain and illustrate what are attribute and variable charts. When would you use one versus the other?

Reference and citation

7. Explain and illustrate the difference between the process capability index and the process capability ratio. Which do you believe is the more meaningful relationship? Why?