Reference Inc (DRI) is a start-up company that would like to provide a service by offering easy

access to needed information in specialized fields such as accounting, auditing, taxation, governance

and compliance, project management, strategy management, finance, etc. Although their business

plan calls for moving into a number of fields, DRI would like to begin by addressing the needs of

people in the accounting, auditing, and taxation fields.

Its first two target groups are public accounting firms and the general public.

For the general public, the plan is to provide a website with advice on various issues such as generally

accepted accounting principles, auditing standards, tax laws, savings and investments rules, etc. The

site would also contain links to other sites where visitors will be able to obtain links to other websites

where visitors will be able to obtain advice on such issues as how to establish a new business.

For professionals in public accounting firms, DRI would like to offer more detailed information

management and client support services. Additionally, the company wants to provide capabilities that

might help the public accounting firms manage their standard office functions such as e-mail, phone,

fax, printing, scheduling, helpdesk support, etc.

Questions: For each scenario, you are expected to review the provided scenario and perform necessary research to answer the following questions in the form of a well-structured memo (no more than 1,500 words)

4.

Describe the nature, type, and role of each of the five components of information systems in

supporting your recommended eCommerce business model to help the organization achieve its

overall objectives; and