Reference: Management: A Practical Introduction, 10th Ed., Angelo Kinicki & Denise Breaux Soignet Book

Based off Chapter 11

An individual's Emotional Intelligence helps them emphasize with people from all walks of life, regulate mood and keep emotions from overwhelming their critical thinking ability. Having a sense of one's Emotional Intelligence (EI) is fundamental to successfully managing a diverse workforce.

After reviewing your Emotional Intelligence Self-Assessment score attached below answer the following three questions:

file:///C:/Users/Asprinie/Downloads/11-2%20Emotional%20Intelligence%20Assesment-DocScan-1.pdf

1. Discuss your results and did they surprise you? Why or Why not?

2. Look at two or three items on which your score was lowest; then, discuss what skills, attitudes techniques you might work on to improve your EI?

3. Do you think improving you're EI skills can help your ability to work in teams with others or not? Explain.

In addition to answering the three questions, give a recent news story article that (in your opinion) exemplifies how leaders/managers have used their Emotional Intelligence successfully or unsuccessfully in management situations.

Provide a recent news story reference from a website article ,journal blog, book etc. to back up your statement

Include the reference along with your statement