References

Council, Y. E. (2022, October 12). Council post: The customer is not always right: Here are five reasons why. Forbes. Retrieved January 14, 2023, from https://www.forbes.com/sites/theyec/2019/05/23/the-customer-is-not-always-right-here-are-five-reasons-why/?sh=4ddf97b91f68

SOCO Sales Training. (2023, January 5). 5 powerful reasons why the customer is always right. SOCO Sales Training. Retrieved January 14, 2023, from https://www.socoselling.com/5-powerful-reasons-why-the-customer-is-always-right/#:~:text=Hailed%20as%20the%20definitive%20rule,Selfridge%20in%20the%20early%201900s

Make a perfect thesis/introduction that will cover all my claims. 

-Customers does not have fair opinions and views

- Business need to support its employees

- Customers have unrealistic expectations of the business and its employees

- All customers are hard to satisfy.

 

Explain persuade customers and business owners that the famous phrase "the customers are always right" is wrong.