References

https://www.exhibitoronline.com/topics/article.asp?ID=2850&catID=96

https://edu.gcfglobal.org/en/jobsuccess/business-etiquette/1/.

Thamhain, H. (2015).Managing technology-based projects: tools, techniques, people and business processes (1st edition).Hoboken, New Jersey: Wiley.

Thomas, R. (2018).Excuse me: The survival guide to modern business etiquette(1st edition). AMACON.

Question #1

Identify two engaged stakeholders at George P. Johnson based on theIBM's New Way of ThinkingCase Study. Next, state IBM as an engaged stakeholder as they are the customer to George P. Johnson.

Question #2

Identify and Describe how any 2 conflict sources could relate to the potential conflict between engaged stakeholders who worked on the areas inIBM's New Way of Thinking.Reference areas such as cloud and data campus, the business and AI campus, the security and resiliency campus, and the modern infrastructure campus.

The various conflict sources are :

• 1.Conflict over Schedules
• 2.Conflict over costs
• 3.Conflicts over project priorities
• 4.Conflicts over staffing and resources
• 5.Conflicts over technical issues
• 6.Conflicts over administrative procedures
• 7. Personality conflicts:

Question #3

Identify and Describe how one source of "interpersonal conflict" could relate to potential conflict between engaged stakeholders who worked on the areas inIBM's New Way of Thinking.Reference areas such as: cloud and data campus, the business and AI campus, the security and resiliency campus, and the modern infrastructure campus.

The interpersonal conflicts are :

1. Limited resources
2. Difference in Goals and Objectives
3. Miscommunication
4. Differing Attitudes, Values, and Perceptions
5. Style Differences

Question #4

Idetifty and Explain two "conflict management strategies" that could have used to resolve one potential conflict source with engaged stakeholders on theIBM's New Way of Thinkingproject.

Question #5

Explain the importance of effective communications skills to establish and manage strategic relationships within the supply chain during theIBM's New Way of Thinkingproject.

Question #6

Identify and Discuss three benefits of delegating tasks in theIBM's New Way of Thinkingproject.

Question #7

Describe three "benefits to promoting diversity in the workplace" that could be seen in the team on theIBM's New Way of Thinkingproject.

Question #8

Define business etiquette according to the Goodwill Community Foundation. (https://edu.gcfglobal.org/en/jobsuccess/business-etiquette/1/.)

Question #9

Referencing Thomas and/or the Goodwill Community Foundation, describe the importance of business etiquette when interacting and communicating with engaged stakeholders on theIBM's New Way of Thinkingproject. (https://edu.gcfglobal.org/en/jobsuccess/business-etiquette/1/.)

Question #10

Idetify and Describe three "characteristics of effective feedback" that could have helped you to develop relationships with engaged stakeholders on theIBM's New Way of Thinkingproject.