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Referring to the research paper by Ong, Jayagobi, Raut and Chong (2015), Answer the following questions: 1. What is the area of improvement the hospital

Referring to the research paper by Ong, Jayagobi, Raut and Chong (2015), Answer the following questions: 1. What is the area of improvement the hospital was trying to address in its quality improvement project? What was the impact of the problem in the hospital that was the subject of focus in the quality improvement project? 2. What is the scientific rationale that this improvement project is based on? 3. Why it was important to conduct this quality improvement project? 4. What were the objectives of the quality improvement project? 5. What are the different types of wastes in operations management? Which waste (s) did this study address? 6. What improvement framework did the quality project embrace? Describe its components and provide scientific evidence about its robustness? 7. Why were there inclusion and exclusion criteria for this improvement project? 8. What interventions did the hospital improvement team develop? What were the assumptions that these interventions were based on? 9. Did the improvement project achieve its objectives? Discuss the results and analyze the effectiveness of the achievements. What was the primary measure that the project used to demonstrate a success?

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