Reflect on a time when you experienced ineffective communication at work or at school (for example, through an email exchange or an announcement from leadership, a business meeting, unclear directions for a project, or even a conversation with a peer).

Use the following questions as a guide:

Who was involved in the communication exchange?

What type of communication was it, based on definitions from your module resources?

What do you think made the communication ineffective?

What were the negative impacts of the ineffective communication, and who was impacted by it?