Reflect on an experience in which you were directly involved or witnessed incivility in the workplace and answer all questions/criteria with explanations and detail.

1. Provide a brief synopsis of the situation.
2. Describe how the situation made you feel. Discuss your response or the response of others involved.
3. What were the consequences of this situation? Provide an example of how this affected the work environment and outcomes.
4. How could the situation have been prevented? Discuss evidence-based strategies to support a healthy work environment.