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Reflecting feelings involves communicating understanding of the content of feelings and is intended to let members know that they are being heard and understood beyond
Reflecting feelings involves communicating understanding of the content of feelings and is intended to let members know that they are being heard and understood beyond the level of word: true or false
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Hotel Operations Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
3rd edition
013433762X, 9780134342641 , 978-0134337623
