Reflective Learning Journal - Entry 3 (Quality Improvement) Listen Instructions image of the words think and quality written on a chalkboard Image from Thinkstock.com This reflective learning journal is a private place (only viewed by the instructor and yourself) for you to discuss personal and professional issues related to leadership. To ensure that your journal is one continuous narrative, please add this entry to the previously created document (See Module 1 and 3) prior to submitting it. Entry 3: A systematic plan to maintain quality in any organization is essential. Reflecting on your organization and work environment, briefly describe the quality improvement process your organization uses