reforms. The leadership must be at its best to ensure that the planned change succeeds. Although many organizations would like to achieve change, more than 70% of them do not attain the desired outcomes (Barnard 8: Stoll, 2010). In response to this problem, there is an increasing body of literature aimed at coming up with the best concepts and processes of managing and leading change and factors that guide its success. Although many plans to change exist, this paper adopts Kotter's Eight-Step Plan. Hence, the discussion will be a conscious analysis of the Kotter's Eight-Step Plan. Kotter's 8-Step Change Model When planned change fails, the competitive nature and viabilityr of a business is affected, people's energy gets drained, and the credibility of managers becomes questionable (Rodgers