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Regarding delivering negative messages, discuss the following: (1) When would the direct approach be appropriate?Provide an example. (2) When would the indirect approach be appropriate?Provide

Regarding delivering negative messages, discuss the following:

(1) When would the direct approach be appropriate?Provide an example.

(2) When would the indirect approach be appropriate?Provide an example.

(3) Why is it important to explain the reasons for the negative message? Is it always best to be honest?How would you try to make the message have a positive tone?

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