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Relative to customer satisfaction, which of the following is/are appropriate goal(s)? Question 12 options: to always achieve a 100% customer service level to find the
Relative to customer satisfaction, which of the following is/are appropriate goal(s)? Question 12 options: to always achieve a 100% customer service level to find the balance between the cost of customer satisfaction and the cost of customer dissatisfaction to increase spending on quality control to get it to the customer as quickly as possible
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