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Relying on internal activities and processes, tapping customers and suppliers for ideas, and engaging in other boundary - spanning activities meant to identify emerging trends
Relying on internal activities and processes, tapping customers and suppliers for ideas, and engaging in other boundaryspanning activities meant to identify emerging trends are all means by which a company can deliberately create a focus on
the behaviors of rivals.
the likelihood of an industry price war.
opportunity recognition.
its changing culture.
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