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Relying on internal activities and processes, tapping customers and suppliers for ideas, and engaging in other boundary - spanning activities meant to identify emerging trends

Relying on internal activities and processes, tapping customers and suppliers for ideas, and engaging in other boundary-spanning activities meant to identify emerging trends are all means by which a company can deliberately create a focus on
the behaviors of rivals.
the likelihood of an industry price war.
opportunity recognition.
its changing culture.
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