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Rent-A-Tux (RAT) rents tuxedos to customers. Customers visit the RAT's website, request the tuxedo style and size they want to rent, and then wait
Rent-A-Tux (RAT) rents tuxedos to customers. Customers visit the RAT's website, request the tuxedo style and size they want to rent, and then wait for a tuxedo to arrive by courier service. When a tuxedo in the requested style and size is not available (i.e., all tuxedos of that type are either with customers or being cleaned), the request is put on hold until a tuxedo is returned, cleaned and ready to be send to customers. Popular Brooklyn Style tuxedo in Large size receives an average of 1.4 customer requests per day. The average duration for which this type of tuxedo is out on rental is 7 days (this includes shipping time and the time with a customer), and it takes an average of 3 days for RAT to clean and have a tuxedo ready to be sent to a customer again. If RAT keeps 17 tuxedos of Brooklyn Style in Large size, what is the average duration a request for this type of tuxedo is kept on hold? (Assume CVa = CVp = 1 in your calculations) (Hint: Carefully think about what is the processing time? In other words, once a tuxedo is rented out, how long it "serves" a customer before it is ready to be rented again). 7.39 days O 0.65 days 1.26 days O2.67 days
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