rephrase: 1. Client Onboarding: This is the process of welcoming new clients into the service. It involves setting up the necessary accounts, verifying the client's identity (a process known as KYC or Know Your Customer), and ensuring the client understands how to use the services. It's a critical step in establishing a strong relationship with the client. 2. Client Investments (New Placements and Top-ups): This refers to the client's investment activities. New placements are when a client invests in a new financial product or fund. Top-ups refer to additional investments made into an existing fund or product. 3. Client Redemption: This is when a client decides to withdraw their investment. This could be partial (only a portion of the investment) or full (the entire investment). The process involves selling the investment and transferring the proceeds to the client. Each of these processes requires careful management to ensure compliance with financial regulations and to maintain a high level of client service