reply this When it comes to the companies evaluating their suppliers I do not believe they are doing it accurately, according to the case study on page 248-249. It says that businesses are in charge of inputing the information for many of their suppliers on top of their day to day duties. The information required to be input by a certian time is input last minute and sometimes even late. That some businesses input their data about their suppliers after the information is required. Internal customers are not able to input information about the suppliers eventhough they are the ones that work with them on a daily basis. According to figure 13.1 these are the three points that stuck out to me as being important. The measurement system provides early-warning performance alerts for items such as predicted late deliveries from suppliers. This is important for companies to plan their production capabilities in advance. Internal customers being able to evaluate supplier performance through an online portal that feeds information directly to the measurement system. This is important because the internal clients are the ones that deal with them on a daily basis and can speak first hand tio thier abilities and