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Report on digital transformation assignment: Outline TCB's (The Children Book shop) current technological and societal (including the Covid-19 pandemic) challenges and develop a digital strategy

Report on digital transformation assignment:

Outline TCB's (The Children Book shop) current technological and societal (including the Covid-19 pandemic) challenges and develop a digital strategy to support the rebranding and transformation of its business.

This will require

conducting a SWOT or PESTEL analysis (2.5 points)

reviewing and recommending the most suitable ERP software solution for the business (5 points)

reviewing and recommending a suitable KMS (Knowledge Management System) solution for the business (5 points)

discussing the possible barriers/challenges to organizational digitization that TCB (The Children Bookshop) might encounter along with recommendations for overcoming these challenges/barriers (2.5 points)

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