Reporting Format for short fall in Quality Project Reporting Format SHORTFALLS IN QUALITY: REPORTING FORMAT Period: (JANUARY to JUNE OR JULY to DEC.) (circle whichever is appropriate) Year: 2023 Project: Quality assurance and quality control for RMG Indicator: Right first time This KPI measures how many products you produce correctly from the first time without any modifications before sales. Complaint rate A KPI that measures your number of complaints. (You need to write more KPIs)