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Requests for solutions to billing-related patient complaints have been received. Six of those jobs were assigned to you, one of the support specialists. You have

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Requests for solutions to billing-related patient complaints have been received. Six of those jobs were assigned to you, one of the support specialists. You have latitude in deciding the order in which these requests will be processed, but your performance is measured in terms of total turnaround times (aka flow times) and total tardiness. All jobs are equally important, and you start processing after the last sample arrives, that is the base time is time t =200 minutes. Try out the EDD sequencing rule and the SPT sequencing rule. Based on your results, decide which of these two rules you will put into practice, and briefly explain why you choose that rule

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